![]() I appreciate you taking the time to let me know about your stay. I am so sorry that we did not take care of your needs while you were staying at my hotel. It is really just across the airport parking lot, a 5 minute walk.… Finally, you will not find a hotel as close or more convenient to the Quad Cities airport anywhere. Thank goodness for a good air conditioner. It's strange to come from a state that recycles it's paper, cans and bottles to ones that do not. I really like how they use dispensers now instead of individual tiny bottles for shampoo, conditioner, shower gel. The fact that they have a microwave and fridge is definitely a plus. Also, bring your own quarters if you need to use washer & dryer. I'm not sure if they laid off many workers but they need more so they may clean more. We stayed there for 3 days and so did the dead bugs on the carpets on the third and first floor side exits. Good thing I brought my own since that what I used to get hairs off the remote and phone. I expected a small packages of sanitizing wipes in the hotel room. ![]() I expected to see automatic hand sanitizer dispenser right by the elevators on every floor. I thought I'd be seeing more people cleaning surfaces that the customer would touch. What I was surprised about is I didn't see anyone cleaning. The morning 'breakfast' was pick up packaged muffins or danishes (all were tasty), microwave burritos, on, coffee, fruit, and a selection of yogurts. The welcome and desk service was courteous. Not knowing what to expect, but hoping all will be safe,in this time of Covid, we stayed again at the Quad Cities Holiday Inn Express. I also noticed that I didn't see the shuttle that's usually used. We'll probably look for other options from now on which in itself is disappointing since it is the best option to be closest to the airport. I guess overall, we were disappointed with our stay. Calling the ihg customer service number went unanswered several times. I find the app difficult to use to change dates. Where are the omelettes? Where is the bacon, turkey sausage and sausage patty options? Unfortunately, the stale baked goods have stayed. We were disappointed in the change of breakfast options. Also no housekeeping is an option now? So no tips for the housekeepers, I guess. Go back to cotton sheets & pillowcases! Pillows are not firm, no matter what the pillowcase says. I really dislike the feel of the microfiber linens-as they are greasy feeling and retain heat. Not this time, apparently one needs to hit a certain "status". Every time we've stayed before we were offered a free bottle of water each. Having stayed here several times a year in the past 4 years, I was really disappointed with our stay this time.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |